Capita provides training and simulations for executive and non-executive board members and senior staff in the field of crisis communication and decision making. We conduct crisis simulations for groups as well as one on one training for spokespersons and executives representing the organisation.

Training, coaching and mentoring board members and subject matter experts is a conditio sine qua non for handling complex and unpredictable situations so the organisation gets used to the switch from normal day-to-day operations to the emergency operations of an incident. All trainings and simulations are tailor made and designed to improve communication and decision making processes.

Capita is a lecturing partner of INSEAD for the International Directors Programme for Executive Education.

Training and simulation designs:

• Crisis simulation with multi disciplinary teams
• Decision making under pressure
• Talking to the press during a crisis
• Multiple stakeholder negotiations